Here are the five things you need to consider before taking your computer in for repair.
Be selective with whom you entrust your device. ...There is no need to format your operating system or wipe out everything on the disk. You can let your Windows operating system and the antivirus software be as it is.
Most repairs take 2-3 days to complete. There are situations where the repairs may take longer such as when parts have to be ordered. PC Tech Time strives to only use high quality, often original equipment replacement parts and not use cheap, knock-off, low quality parts that will only fail in a short amount of time. These parts are not always readily available, especially for older computers so it may take some time to source the proper replacement parts.
While PC Tech Time does offer on-site and remote support services, these are generally used for more routine repairs and check-ups and are charged on an hourly basis. More major services such as hardware upgrades require more time and more controlled procedures in controlled environments, including, above all, backup and protection of your computers data. Most off-site repairs are performed at a flat rate cost making the repairs more affordable for the customer and allows us to perform a much more complete and thorough service.
Part of the free initial consultation is to determine the best options for you and your computer needs. Sometimes, upgrading to a new computer system is the best option for you, and PC Tech Time will be there to help make that upgrade process the best experience for you.
The best ways to protect your computer includes:
Running a high quality virus/malware protection solution
Run as a standard user and not as an administrator
Ultimately, it comes down to the behavior of the users while surfing the Internet.
Ensure you are running behind both a software and a hardware firewall
Keeping ALL of your installed software updated
Never clicking on links in emails unless you are absolutely sure you know the origins of the message
Never say never! We will keep trying until we have thrown in the kitchen sink and exhausted every option. If we ever get to the point where all hope is lost, we will guide you through the options to get your computer up and running as quickly as possible.
YES! , we provide a 30 day warranty for all computer repairs with a security/virus software installed.
